6 Sigma Handbook Chapter 6

DEFINE PHASE

Project Charter is how it starts, and is a central how the project will be organized and what it will seek to achieve. The achievements or improvements require achievable metrics.

WBS (work breakdown structures) – help to divide larger tasks into smaller more manageable tasks.

Deliverables – Cost, Quality, and Schedule. 

Critical to Cost (CTC)

Critical to Quality (CTQ)

Critical to Schedule (CTS) – Cycle Time, Process Cycle Efficiency, Process Velocity, Overall Equipment Effectiveness

Defects Per Million Opportunities (DPMO):

Process Capability Indices (table 6.3) – what are the two major shortcomings of the Cp index?

Explain drift? Explain how we manage deviation?

Remember to generate baseline data sets before any improvements.

How do determine Break-Even Point?

Understanding the Time Value of Money: Future Value, Net Present Value, Internal Rate of Return.

Gantt Charts and PERT-CPM

Process Maps is the most common exploratory action you will take in 6 Sigma.